As Guest Service Representative, Samantha is responsible for providing reservations support, acting as the primary contact for guests and ensuring complete satisfaction with their accommodation.
Samantha holds a bachelor of business in hospitality management and has previously worked in international reservations and guest relations.
In her spare time, Samantha enjoys reading Chinese fiction, with her favourite snack potato chips, and blasting music whilst doing housework.
We asked Samantha for a fun fact...
"I love plants and flowers, but I have the opposite of a green thumb as I cannot keep them alive!"
Case Study: How We Responded to a Major Geopolitical Crisis and Kept Every Guest Safe
Crisis Management in Corporate Housing: Expecting the Unexpected
A Corporate Travel Guide to Shanghai, China
6 Things the Industry is Actually Talking about: Insights from SilverDoor’s Breakfast
Service and support without limits—wherever you are, whenever you need us.