As Guest Services Manager, Amelia leads the EMEA Guest Services team and is responsible for managing escalations, reviewing service trends and preventing issues before they arise.
Amelia has a first class degree in Hotel and Catering Management and extensive hospitality experience.
In her spare time, Amelia enjoys long dog walks, reading plot twists and painting by numbers.
We asked Amelia..."What is something you pride?"
"I can always find humour, even on the most chaotic workdays!"
Case Study: How We Responded to a Major Geopolitical Crisis and Kept Every Guest Safe
Crisis Management in Corporate Housing: Expecting the Unexpected
A Corporate Travel Guide to Shanghai, China
6 Things the Industry is Actually Talking about: Insights from SilverDoor’s Breakfast
Service and support without limits—wherever you are, whenever you need us.