Gabriella Rocha Bianchi
Guest Experience Lead
As a Guest Experience Lead, Gabriella is responsible for ensuring an excellent guest stay while supporting guest services on a day-to-day basis. She handles guest enquiries via phone, email and in person, always striving to deliver a positive and seamless experience.
Gabriella holds a bachelor’s degree in architecture and urbanism and previously worked as a receptionist and breakfast supervisor.
Outside of work, she enjoys cooking, playing video games, travelling and spending time with friends.
Did you know?
"My guilty pleasure is reality TV, it's my favourite way to unwind!"
