As Field Services Representative, Rodney is responsible for supporting the Guest Services team through in-person guest interactions including meet-and-greets, new property assessments, and urgent on-site responses. He ensures local tasks are completed with precision, adds a personal touch to de-escalate service issues, and helps maintain a smooth guest experience.
Rodney has over 15 years of experience in client-facing roles, concierge services, and field support.
In his spare time, he enjoys landscape photography, music recording and mixing, and digital art creation.
We asked Rodney... "Tell us an interesting fact about yourself?"
"I enjoy networking with talented artists and creative people."
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Service and support without limits—wherever you are, whenever you need us.