Availability in global markets of high demand and low supply, such as those in major business destinations, has become a significant challenge for travel managers and corporate travellers. Exceptional demand in these markets means corporates often struggle to find accommodation to meet programme requirements and client preferences, at times leading to delayed check-ins, mid-stay transfers, and restricted options for booking extensions. Aside from the logistical challenges associated with sourcing accommodation in limited-availability markets, SilverDoor recognised the potential negative effect such disruption to the booking process could have on corporate travellers before and during their stay.
Stress has long affected corporate travellers, and recent studies have shown the extent of this stress has a profound impact on the success of a given business trip. Last-minute deployments and booking extensions, coupled with the innate challenges of settling into new cities, have led to many corporate travellers reporting increased levels of stress and fatigue. These factors and busy and irregular work schedules are major contributors to traveller fatigue.
Such disruption to routine - especially in high-demand locations - has a knock-on effect on traveller health, well-being, and productivity. What’s more, last-minute deployments can lead to limited availability alongside inflated seasonal rates. Clients are therefore liable to pay more for accommodation in less desirable locations, consequently increasing spend while negatively impacting guest satisfaction.
Working alongside a major airline, SilverDoor implemented turnkey reservations as a prevention strategy to reduce any adverse effects on travellers and their travel managers. Working in conjunction with our trusted property partners, we provided stable accommodation for pilots arriving in Dublin and the surrounding areas by identifying bespoke accommodation options tailored to each assignee’s preferences.
For this client, traveller experience is paramount. When this was compromised in core markets, SilverDoor used innovative strategies to mitigate negative effects before they impacted the traveller. The streamlined process not only reduces traveller stress and fatigue, but simplifies the booking process for the client - all while minimising client spend.
This turnkey project alone successfully booked 20 two-bedroom apartments for a six-month period over the summer.
The result?
Fewer pilots calling in with fatigue, improved day-to-day proceedings, and elevated employee morale.
Turnkey reservations focuses on streamlining the booking process to ensure clients face minimal disruptions in high-demand markets. By enhancing traveller well-being and offering cost-efficient solutions, SilverDoor continues to redefine corporate housing solutions, ensuring every business trip is a success.
