SilverDoor Testimonials  - Exceptional Account Management with Proven Results

Hear first-hand how our service has transformed the corporate travel programme of the world’s leading businesses.

Opening doors to a world of opportunity for businesses and their people

The world’s leading travel and relocation companies, iconic global brands and FTSE 100 businesses trust us to source quality business travel accommodation wherever they need it. We deliver proven results for start-ups to SMEs to household names across all 25 industry groups – these are just a few of the businesses we’re proud to call customers.

We’ve got our service down to a fine art

Why else would we have a 94% client retention rate?

SilverDoor makes sourcing corporate accommodation easier, and ensures we have happy employees staying in safe apartments

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Ana Monsalve – Talent Mobility Senior Manager, Kearney

Since working with SilverDoor, customer satisfaction for the temporary living service line has improved

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Anonymous – Leading global relocation services provider

What truly sets this company apart is the level of service.

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Anonymous – American engineering, procurement, construction, and project management company

We often have very complex needs for our clients, but nothing is too much for the SilverDoor team

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Angelina Fairgrieve – General Manager, The Travel Company Edinburgh

The working knowledge of the team is great and any requests by guests are dealt with quickly and efficiently

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Andy Featherstone – Senior Relocation Manager) & Kelly Cuss (Relocation Manager), Packimpex UK Ltd

always helping us with a quick turnaround and consistent support from enquiry to aftercare.

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Amanda Close – Vice President, Global Operations, Uniglobe Travel

With SilverDoor’s support, we are always able to deliver on our own client KPIs

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Carly Heldt – Client Services Manager, AGS Global Solutions

an exceptionally professional team with a top service delivery and reliable product

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Siiri Palisaar – Senior Director Sales Steering, Lufthansa City Center

SilverDoor makes sourcing corporate accommodation easier, and ensures we have happy employees staying in safe apartments

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Ana Monsalve – Talent Mobility Senior Manager, Kearney

Supporting businesses with flexible solutions, whatever the scenario

“We've built a brilliant partnership since we started working together in 2022. We feel confident to reach out to SilverDoor with any request at any time, because we know we'll always receive a prompt response from their regional teams. Due to the nature of our business, our accommodation requests can often be urgent, so we need a supplier we can trust on to support us at short notice with high-quality options and expertise of local areas. SilverDoor makes sourcing corporate accommodation easier, and ensures we have happy employees staying in safe apartments with support available throughout the stay.”

Ana Monsalve – Talent Mobility Senior Manager, Kearney

Helping relocation management companies enhance their own client satisfaction scores

“From the outset, SilverDoor were consultative and flexible, able to adapt to our unique requirements, and a collaborative partnership has been created across all levels of our two organisations. They’ve been able to make recommendations and share their expertise to support our client experience. We’ve appreciated SilverDoor’s investment in technology, and the ease with which customers can review options within their platform, together with the data insights provided.
Since working with SilverDoor, customer satisfaction for the temporary living service line has improved, with more customers giving a four- or five-star rating.”

Anonymous – Leading global relocation services provider

We sort the corporate accommodation, so our clients can focus on what they do best

“SilverDoor is my trusted service provider for apartments. What truly sets this company apart is the level of service. The management team is attentive, responsive, and always available to assist with requests. The combination of quality, convenience, and excellent customer service has made this my preferred choice for corporate housing.”

Anonymous – American engineering, procurement, construction, and project management company

There’s no such thing as “too complicated”, we’ll work with you to find a solution

“The Travel Company Edinburgh has partnered with SilverDoor as our sole apartment supplier for a number of years. We have always found them to be helpful and supportive for our clients. We often have very complex needs for our clients, but nothing is too much for the SilverDoor team to do. The turnaround is always very quick as a number of our requests are time sensitive due to the late nature of some of our enquiries. Any issues we have had once our clients are in-house are also dealt with swiftly making the whole process for us and our clients seamless.I would highly recommend SilverDoor to anyone who is looking for an apartment supplier – it’s one of the best decisions we have made working with the team.”

Angelina Fairgrieve – General Manager, The Travel Company Edinburgh

Long-standing relationships built on trust and consistent results

“Having worked with SilverDoor in the UK for almost 15 years, I have always found the team very responsive, acknowledging new enquiries almost instantly and usually providing good options to an enquiry within 1 working day. The working knowledge of the team is great and any requests by guests are dealt with quickly and efficiently.” “The SilverDoor team in the UK are so quick to respond which is superb given the fast nature of requests at times. Even if we have not marked it as urgent, they will still reply the same day with options or an email within around 30 minutes to say they are looking into it. Their booking confirmation is clear and precise, same for the check-in instructions and so far, I have had no assignee that has struggled or provided negative feedback.”

Andy Featherstone – Senior Relocation Manager) & Kelly Cuss (Relocation Manager), Packimpex UK Ltd

Molehills, mountains and everything in between – you ask, we deliver

“SilverDoor has been our preferred supplier of corporate serviced apartments since the beginning of our partnership with them. They service all our global corporate travel requests and are always able to find quality apartments wherever we need them, always helping us with a quick turnaround and consistent support from enquiry to aftercare. As a global travel partner for some of the world’s leading companies, we need a supplier we can trust to provide tailored travel solutions, safe and compliant accommodation around the world, and effective technology tools to enhance our clients’ travel programmes. With a supplier like SilverDoor, we can be confident all these requirements are taken care of."

Amanda Close – Vice President, Global Operations, Uniglobe Travel

Supporting you to deliver on your own KPIs as an extension of your service delivery

“SilverDoor is our go-to trusted accommodation agent, assisting us with global corporate relocation requirements and we have been working with them for many years– ranging from solo to family moves in locations such as the US, Hong Kong and London.
We can always trust them to respond to requests quickly, source quality accommodation anywhere we need it, and service every booking with care and consideration. As a global relocation services provider, we need suppliers we can rely on to help us enhance our own service; with SilverDoor’s support, we are always able to deliver on our own client KPIs and uphold our own excellent service levels.
We appreciate SilverDoor’s expertise and experience, and highly recommend their service.”

Carly Heldt – Client Services Manager, AGS Global Solutions

The reliable corporate accommodation you need with the exceptional service you want

“We have been introduced to SilverDoor through a recommendation of a long-standing Lufthansa City Center member from the UK. From the first conversation to the first bookings made, the entire process was guided by an exceptionally professional team with a top service delivery and reliable product in the corporate accommodation space. We value the partnership with SilverDoor and are happy to offer their products & services as our preferred supplier for our global Lufthansa City Center network.”

Siiri Palisaar – Senior Director Sales Steering, Lufthansa City Center

Supporting businesses with flexible solutions in unpredictable booking scenarios

We've built a brilliant partnership since we started working together in 2022. We feel confident to reach out to SilverDoor with any request at any time, because we know we'll always receive a prompt response from their regional teams.

Due to the nature of our business, our accommodation requests can often be urgent, so we need a supplier we can rely on to support us at short notice with high‑quality options and expertise of local areas. SilverDoor makes sourcing corporate accommodation easier, and ensures we have happy employees staying in safe apartments with support available throughout the stay.

Ana Monsalve – Talent Mobility Senior Manager, Kearney

A Real Person at the End of the Phone, 24 Hours a Day. How Refreshing.

Our multi-award-winning Account Management team is full of real people who actually care about delivering the best service in the industry.

Destiny Best

Learning and Development Technical Trainer

Ramon Pineda

Apartment Specialist

Julie Simpson

Client Services Consultant

Prasanna Kanchan

Accounts Payable Specialist

Roberto Villatoro

Director of Rooms

William Sanders

Accounts Payable Specialist

Isabella Marchesini

Client Support Coordinator

Sai Kirthi Ponnuru

Test Engineer

John Mills

Director of Global A/R and A/P

Malynda Seeger

Client Partnership Manager

Olivia Morales

Senior Global Business Development Manager

Owen Mackle

Graphic Designer

Raymond Arias

Field Service Representative

Rachel Garcia

Reservation/Revenue Manager