Corporate Sustainability

SilverDoor is an ethical, responsible and conscientious company with people at the heart of everything we do. Our mission is to deliver a sustainable and inclusive future for everyone via a robust and innovative ESG strategy.

ESG & Sustainability
  • Our Commitment & Board Statement
  • Our Journey
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How are we shaping the future?

We're working on a report. Watch this space...

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Our Commitment & Board Statement

This statement, applicable to all SilverDoor offices worldwide, outlines our environmental strategy and our commitment to delivering it responsibly. 

As the largest booker of corporate extended stay apartments, we have the profile, resources, and influence to drive change, and we acknowledge our responsibility to lead by example. We are committed to minimising our environmental impact and supporting initiatives that advance global sustainability. 

SilverDoor supports the UN Sustainable Development Goals. Our journey aligns with these global principles, focusing on tangible, measurable and achievable changes across our own operations, and those of our business partners. We are committed to full compliance with all applicable environmental laws and regulations. Where appropriate, we strive to exceed these requirements by implementing and delivering initiatives and measures which drive continuous improvement in our sustainability performance, whilst also supporting our business partners in their own steps towards building a more sustainable future. 

As we work to continuously enhance our environmental practices, we are committed to allocating the necessary resources to achieve this goal. Our environmental strategy focuses on reducing greenhouse gas (GHG) emissions and waste across our value chain, minimising our operational impact on biodiversity and ecosystems, raising awareness among employees, partners, and industry stakeholders about the environmental footprint of the serviced apartment sector and its potential to drive positive change in business travel.

Our Sustainability Goals

As per our Science Based Target, we commit to reduce Scope 1 and 2 GHG emissions 42% by 2030 from a 2022 base year, and to measure and reduce our Scope 3 emissions.

We are committed to developing and enhancing our capabilities for measuring, calculating and reporting emissions. Our goal is to improve the accuracy and breadth of our data annually, ensuring it encompasses the full scope of our upstream Scope 3 emissions.

We are committed to delivering an annual ESG report, providing updates, insight and evidence of our progress towards achieving our environmental goals and objectives. We aim to release our first report in 2026.

Our Sustainability Journey So Far

Established a baseline, Streamlined Energy and Carbon Reporting Regulation (SECR) compliant GHG emissions report, covering all global Scope 1 & 2 emissions and a significant portion of upstream Scope 3 emissions (including business travel).

Set a verified, publicly available Science-Based Target with the Science Based Target Initiative (SBTI), aligned with contemporary climate science.

Submitted reports to the Carbon Disclosure Project (CDP) and EcoVadis in 2024.

Developed internal goals and objectives aligned with the UN Sustainable Development Goals to internally measure environmental performance.

Launched the SilverDoor Carbon Calculator tool, accessible to all property partners and all SilverDoor customers.

Completed international office relocations to provide sustainable, future-ready workplaces for the SilverDoor team.

Phased out our fleet of petrol fuelled vehicles in favour of a new fleet of plug-in hybrid vehicles.

Continued SECR-compliant annual GHG emissions reporting to track progress toward our internal goals and Science-Based Target.

Frequently asked questions

What is SilverDoor’s approach to corporate sustainability?

SilverDoor’s sustainability approach is guided by a robust Environmental, Social and Governance (ESG) strategy. It focuses on reducing greenhouse gas emissions, minimising waste, protecting ecosystems, and supporting business partners and clients to make more responsible travel choices aligned with global sustainability goals.

How does SilverDoor support the UN Sustainable Development Goals?

SilverDoor aligns its sustainability commitments with the United Nations Sustainable Development Goals (UN SDGs), incorporating global principles that prioritise measurable and achievable environmental and social outcomes across its operations and value chain.

What are SilverDoor’s sustainability goals?

SilverDoor has set science based targets to reduce Scope 1 and Scope 2 greenhouse gas (GHG) emissions by 42 % by 2030 from a 2022 base year. It also commits to expanding the accuracy and breadth of upstream Scope 3 emissions measurement and reporting.

What is the SilverDoor Carbon Calculator?

The SilverDoor Carbon Calculator is a sustainability tool that estimates CO₂ emissions per night for serviced apartment stays. It uses building specific data to help corporate clients and partners monitor and compare the carbon footprint of accommodation choices, supporting sustainability reporting and policy targets.

How does SilverDoor minimise its environmental impact?

SilverDoor minimises environmental impact by implementing measures to reduce emissions and waste, complying with environmental regulations, using renewable energy sources where possible, phasing out petrol powered fleet vehicles, and improving sustainability data reporting across corporate and partner operations.

How does SilverDoor help clients meet sustainability goals?

SilverDoor supports clients by providing carbon emissions data, tools like the Carbon Calculator, and insights that inform sustainable accommodation choices. These resources help businesses plan, benchmark, and report on travel emissions, including Scope 3 reporting, alongside cost and operational considerations.

Is SilverDoor’s sustainability progress externally validated?

Yes. SilverDoor has submitted environmental performance data to recognised reporting frameworks including the Carbon Disclosure Project (CDP) and EcoVadis as part of its commitment to transparency and continuous improvement.

What role do property partners play in SilverDoor’s sustainability efforts?

Property partners contribute by sharing environmental data, adopting energy efficient practices, and contributing building-level  emissions data to the SilverDoor Carbon Calculator. SilverDoor encourages partners to improve recycling, reduce waste and energy use, and demonstrate sustainability credentials that align with corporate travel requirements.

How does serviced apartment travel support sustainability?

Serviced apartments are generally more sustainable than traditional hotels because they enable reduced energy intensive services, less frequent housekeeping, and independent living options that empower guests to lower their own carbon footprints during extended stays.

Will SilverDoor publish ongoing sustainability progress?

Yes. SilverDoor is committed to releasing annual ESG reports that detail progress toward emissions targets and broader sustainability goals, with the first report planned for release in 2026.