Certifications, Standards and Regulations
Compliance engineered with the cloud in mind. SilverDoor maintains a set of compliance certifications and attestations to validate our technology and operations.
Technology, Services and Information Security
ISO 27001
The ISO 27001 standard provides a framework for businesses seeking to establish, implement, maintain and continually improve an Information Security Management System (ISMS). With an ISMS, businesses can secure their sensitive information through a risk management process that combines people, processes and IT systems.
SilverDoor conforms to the standards developed by United Kingdom Accreditation Service (UKAS) and audited externally by the British Assessment Bureau (BAB). SilverDoor's ISO 27001 certification applies to all of our technology platforms across all locations. Our ISO 27001 certificate number is 220823
ISO 9001
The ISO 9001 standard provides guidance for businesses that want to consistently meet and exceed customer requirements and regulatory requirements. It’s based on a number of quality management principles, including a strong product, operational and customer focus, to help ensure that customers receive consistently high-quality products and services.
SilverDoor conforms to the standards developed by United Kingdom Accreditation Service (UKAS) and audited externally by the British Assessment Bureau (BAB). SilverDoor's ISO 9001 certification applies to our entire Business Management System (BMS). Our ISO 9001 certificate number is 220777
ISO 14001
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The ISO 14001 standard sets out the environmental criteria for a business to have an effective Environmental Management System (EMS). The EMS supports the implementation of an environmental policy, controls around environmental aspects and impacts, and ensures a business meets its environmental objectives and ambitions.
SilverDoor conforms to the standards developed by United Kingdom Accreditation Service (UKAS) and audited externally by the British Assessment Bureau (BAB). SilverDoor's ISO 14001 certification applies to our EMS. Our ISO 14001 certificate number is 225900
ISO 22301
The ISO 22301 standard provides a framework to manage business continuity management. It creates a Business Continuity Management System (BCMS) encompassing management, human resources, technology, systems and procedures that are actively monitored and measured, helping to identify threats and respond effectively through Business Continuity Plans (BCP).
SilverDoor conforms to the ISO 22301 standard for the implementation, maintenance, continuous improvement and testing of the company's BCP. SilverDoor's BCP is continuously improved and tested every 3 months. Our ISO 22301 certifcate number is 248912
GDPR
The General Data Protection Regulation (GDPR) is a comprehensive European privacy law that took effect on May 25, 2018.
SilverDoor fully comply with this regulation and have implemented all controls and processes outlined in the framework such as, having expanded data privacy rights for individuals, a detailed data breach notification mechanism with enhanced security for data processing, transmission and storing.
UK GDPR
The United Kingdom General Data Protection Regulation (UK GDPR) is a retained domestic privacy law that covers key principles along with rights and obligations when processing personal data in the United Kingdom that sits alongside the Data Protection Act 2018. It became effective on the 1st of January 2021 and is very similar to the EU GDPR but is now controlled by the UK government.
SilverDoor fully complies with this regulation and has implemented all controls and processes outlined in the framework such as having expanded data privacy rights for individuals, a detailed data breach notification mechanism with enhanced security for data processing, transmission and storing, appointing a Data Protection Officer (DPO), and a clearly outlined procedure for handling Subject Access Requests with consideration of all requirements outlined in the UK law and recommendations provided by the Information Commissioner’s Office.
Personal Data Protection Act
The Personal Data Protection Act (PDPA) is a law that comprises various requirements governing the collection, use, disclosure, and care of personal data in Singapore.
PDPA recognises both the need to protect individuals’ personal data and the need of organisations to collect, use or disclose personal data for legitimate and reasonable purposes. It became effective in 2014 and was amended in 2020 to strengthen protection for the users and tighten requirements for websites, companies, and organisations.
SilverDoor fully complies with this law and its data protection obligations. Controls and processes such as appointing a Data Protection Officer (DPO), making information about our data protection policies, practices, and complaints process available upon request, and notifying individuals of the purposes for which we are intending to collect, use or disclose personal data were implemented to safeguard personal data entrusted to SilverDoor by its customers and employees.
PCI DSS
The Payment Card Industry Data Security Standards (PCI DSS) is an information security standard designed to ensure that companies processing, storing or transmitting payment card information maintain a secure environment. SilverDoor has implemented rigorous data security standards to ensure that its customer's credit card information remains safe and secure. Our processes have been vetted by Security Metrics, who have also carried out vulnerability scanning of our systems.
Cyber Essentials Plus
The UK Cyber Essentials Plus scheme was developed as part of the UK's National Cyber Security Centre (NCSC) and is backed by the UK industry, including the Federation of Small Businesses and the CBI. SilverDoor is credited by the IT Governance, the certification body appointed by the IASME, an accreditation body assured under several NCSC schemes.
The Plus testing conducted by the IT Governance has included an independent CREST security assessor thoroughly testing our cybersecurity controls and computing resources as per the outlined security criteria of the scheme.
SilverDoor has passed Evendine, the new and improved version of the Cyber Essentials audit along with the Plus testing. The Evendine version comes with a new scope that now includes all Cloud services, Home Working, extended multi-factor authentication in relation to Cloud services, updated Password-based authentication requirements with a new section on multi-factor authentication, a new Device Unlocking requirements, new requirements regarding un-supported applications and devices as well as updated BYOD and Wireless devices requirements.
External Security Assessment
SilverDoor has attestation of penetration tests and security assessments performed by third parties. We do not provide details of any findings here. Findings can be made available on special request by emailing us. As verified by external audits, vulnerabilities discovered during testing are tracked and resolved in accordance with corporate policy and industry best practices.
Corporate Social Responsibility
Albert accreditation
Albert is one of the leading authorities on environmental sustainability, aiming to encourage the TV and film production industry to reduce waste and its carbon footprint.
Ultimately, albert's aim is to reduce the environmental impact of the production process to zero, and to facilitate the creative community to create accessible, realistic, urgent, solutions-based and optimistic climate narratives.
Albert’s is dedicated to sustainable innovation, an ethos which aligns with SilverDoor’s vision for a constantly evolving sector informed by progressive values and driven by eco-friendly objectives.
REST accreditation
The Responsible, Ethical, and Sustainable Travel Accreditation from Quality in Tourism measures all aspects of business practice, including the four key cornerstones:
Environmental and Economic Management: measuring the way you do business, how you minimise environmental impact and how you develop the business sustainably.Corporate Social Responsibility: including your place in the local community and your pursuit of good practice external to the business.
HR and Ethical Employment: measuring your legal compliance as well as your unique and innovative practices which make your business a premier employer. Supplier practices and business compliance: quantifying the impact your suppliers have and the way that this reflects on your business.
We believe that by fostering best practice and promoting positive change, whether that be among our partners, our clients or our colleagues, we can create an environment for success and a blueprint for a healthy industry.
Our Awards
Our Certificates
