Cookie Policy

What are cookies?

Our website uses cookies for various web functions and to help improve its user experience.

A cookie is a small data file stored on your computer by the web browser you are using. Cookies are used for various things, including storing information about your preferences, speeding up your searches, and recognising you when you revisit a website. They can also track overall visits to our website and the location of those visitors, which helps us identify visitor numbers and patterns.

Some cookies have a session-limited lifespan and are removed when you close your browser, whereas permanent cookies last for a more extended period or sometimes indefinitely.

Types of cookies

We use the following cookies:

Strictly necessary cookies are required for the operation of parts of our website. They include, for example, cookies that enable you to log in to secure areas of our website or use reservation services. Strictly necessary cookies do not require consent as they provide functionality as requested by the browser.
Performance cookies allow us to recognise and count the number of visitors to our webpages and see how these visitors navigate around our site. This information helps us improve the way our website works by optimising our page layouts, search tools, and general usability.
Functionality cookies are used to recognise when you return to our website in the future. This information means we can personalise our content for you, greet you by your name, and remember your preferences such as language settings and time zone.
Targeting cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising we display more relevant to your interests.

More information on cookies

If you would like to read more information about cookies, or would like to find out about how to disable them, please visit https://www.aboutcookies.org/

Contact us

For more information about the specific cookies our website uses, please contact [email protected]. You can also write to the CITO at SilverDoor Limited, Building 7, Chiswick Park, 566 Chiswick High Road, London, W4 5YG.

Updates

We may make changes to this policy for various reasons, including to improve its clarity or ease of understanding, or in response to changes in laws, technical developments, or business requirements. If we propose to make changes that will materially impact your rights or obligations, we will provide you with reasonable advance notice of such modifications, unless the changes are urgently required by applicable security or legal requirements.

Last updated: 08 August 2025